THE DRIVING FORCES BEHIND SOCIAL IDENTITY

Social identity or in-group identification is motivated by two forces; one is death anxiety, and the other is self-esteem. Death anxiety is an unconscious force that arises from the awareness of our mortality, while self-esteem functions as a mediator between death anxiety and in-group identification. More particularly, social identity allows the individual to achieve symbolic […]

ACTIVE LISTENING SKILLS

DON’T INTERRUPTStop yourself from wanting to inject your thoughts or opinions in the middle of a conversation. Focus your attention and energy towards what the other person is saying. DON’T JUDGEJudgment here can be either positive or negative. It refers to the internal monologue, or thoughts you might have during a conversation. Set those aside […]

THE FOUR TYPES OF LISTENING

Empathic /Active listening: This is listening to understand the other person. It is used for example when someone shares a personal story. In this type of listening, you’re focused on the other person, instead of yourself; you are not listening to your mind chatter or thinking about what you are going to say. Appreciative listening: […]